Shipping Policy
Shipping Policy
At OutrGear, we understand that when you order essential gear, you want it delivered reliably and without hassle. Below you’ll find all the details about how we process and ship your order.
Order Processing Time
After placing your order, our team requires 1–3 business days to carefully process and prepare it for shipment.
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Orders placed Monday through Friday are typically processed within one business day.
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Orders placed on Friday evenings, weekends, or holidays may require additional processing time.
Once your order has been processed, it will be dispatched and is expected to arrive within 5–12 business days, depending on your location.
Please note that delivery times are estimates and may vary due to carrier delays or seasonal demand.
How to Place an Order
Ordering from OutrGear is straightforward and secure:
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Visit the product page of the item you wish to purchase.
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Select the correct product options or variants.
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Click the “Add to Cart” button.
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Proceed to checkout.
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Enter your shipping information carefully and ensure all details are correct.
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Continue to the shipping and payment sections to finalize your order.
Before completing your purchase, please double-check that your shipping address and contact details are accurate to avoid delays.
If you experience any issues during checkout, you may contact us at info@outrgear.co.
Payment Methods
We offer secure, SSL-encrypted payment processing to ensure your information is protected at all times.
Accepted payment methods include:
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Credit Card (AMEX, Mastercard, Maestro, Visa)
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PayPal
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EPS
Once your payment is successfully completed, you will receive an order confirmation via email.
Shipping Costs
We provide free standard shipping on all orders.
There are:
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No additional delivery charges
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No hidden fees
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No minimum order requirements
The price you see at checkout is the price you pay.
Shipping & Fulfillment
Our goal is to provide dependable equipment at fair prices. To maintain cost efficiency and reduce unnecessary waste, certain products may be shipped directly from our fulfillment partners.
Because of this model, orders may occasionally be shipped in batches. This allows us to maintain competitive pricing while ensuring product availability.
We appreciate your understanding and continued support.
Track Your Order
Once your order has shipped, you will receive tracking information via email.
Tracking details typically become active within 1–3 business days after dispatch. You can monitor your shipment through our Track & Trace page at any time.
If you have not received tracking details after this timeframe, please contact us at info@outrgear.co, and we will gladly assist you.
Questions?
If you have any questions about shipping, delivery times, or your order status, please reach out to our support team:
We are committed to ensuring your experience with OutrGear is smooth, transparent, and reliable.